Privacy Matters

We have developed our network and products with user respect and privacy in mind, and we have always been committed to behaving ethically and transparently in a world of less scrupulous advertising platforms. We want users to know that they don’t have to worry about their personal information being at risk and that all recommendations powered by OpenCandy are trustworthy.

If you are a user who is installing or uninstalling software powered by the OpenCandy installer, you may receive a recommendation from the OpenCandy Software Recommendation Network. When we provide recommendations to you, we adhere to the following privacy guidelines:

Personally Identifiable Information

We do not collect any personally identifiable information, such as name, email, or computer MAC address and we do not store IP addresses.

Non-personally Identifiable Information

If you see, decline, or accept and install a software recommendation, we collect only information necessary for our service to function correctly.


We use non-personally identifiable information to provide you services, to report to our customers, and to help us improve our services.

Your Privacy Choices

You may install software powered by the OpenCandy installer without transferring any data to us or seeing any software recommendations from us in any one of following ways:

  1. 1. Disconnect your internet connection during software installation
  2. 2. Run your software installer from the command line and specify /NOCANDY
  3. 3. Contact your software vendor for an installer which does not contain our recommendation engine.

Your Options

You may decline any software recommendation; you are not required to install any offer shown to you for your software installation or uninstallation to complete successfully.

Keeping You Safe

To protect end users, all software applications participating in the OpenCandy network must comply with our rigorous software network policies. Additionally, our network policy requires all recommendations shown or installed as part of an installation or uninstallation to be presented in a non-deceptive manner where the user can easily opt-out, whether or not that additional software/offer is powered by OpenCandy.

Our compliance team works closely with each developer and advertiser on our network to enforce the following core principles:

  1. 1. No malware, spyware, or other badware
  2. 2. Provide an End User License Agreement (EULA)
  3. 3. Disclose collection of information
  4. 4. Provide clear disclosure of offers
  5. 5. No interference with other applications or websites
  6. 6. Leave nothing if canceled or uninstalled
  7. 7. Must work as intended

Read our Software Network Polices

More about your Privacy

Read the complete OpenCandy Privacy Policy

Contact Us

For more questions or comments, send us a note.